As seen in the Jamaica Observer.

First Global Bank (FGB), the commercial bank of the GraceKennedy Financial Group, is celebrating its silver jubilee, marking 25 years of service and innovation within the local financial sector.

Headquartered in New Kingston, FGB has launched a year-long celebratory campaign under the theme, ‘From First to Forever.’ The initiative aims to showcase the bank’s evolution, highlight its technological innovations and reaffirm its strategic commitment to community development, while honouring its hardworking team and loyal client base.

“This anniversary is a profound moment of reflection and deep gratitude,” said Radcliffe Daley, FGB’s President & Chief Executive Officer, whose journey with the bank spans its entire 25-year history. “While our success is built upon GraceKennedy’s core values of honesty, integrity, trust, commitment, humility and respect, it is the unwavering support of our team, our board, and most importantly, our clients that has fuelled our journey ‘From First to Forever.’ We owe our success to their continued commitment.”

Fully acquired by GraceKennedy Limited (GKL) in 2001, the then Trafalgar Commercial Bank (TCB) was rebranded as First Global Bank Limited (FGB) in 2002. For two and a half decades, the bank has built a solid reputation for customer-centric service and reliability. First Global has received several global banking awards and maintains high Net Promoter Score (NPS) ratings, reflecting strong customer loyalty and retention across both its personal and business banking clientele locally. FGB has grown to a dedicated staff complement of 334, operating across 8 branches.

Establishing itself as a pioneer in financial wellness and innovative solutions, FGB has brought several “firsts” to the local market to meet the needs of Jamaican businesses and consumers:

• Jamaica’s first online banking platform, Global Access.
• Jamaica’s first video teller system, VTM (Virtual Teller Machine).
• The first bank to offer simplified bank account opening (Simplified Due Diligence)
• The only local bank to offer a dedicated layer of fraud protection with Dynamic CVV Key for all debit and credit cards.

Among the activities for FGB’s silver jubilee this year will be community outreach initiatives across five parishes, special anniversary offers, and islandwide customer appreciation celebrations. The bank recently held an anniversary church service at the Transformed Life Church.